Back Office Outsourcing

Nezda Global provides reliable back office outsourcing solutions that help organisations streamline operations and improve efficiency. As a trusted provider of back office outsourcing in the Philippines, we deliver scalable back office support across administrative, operational, and process-driven functions. Our expertise as a global outsourcing partner enables businesses to reduce costs, improve accuracy, and maintain continuity while focusing on core objectives. With skilled teams, structured processes, and a commitment to quality, Nezda Global supports businesses seeking dependable offshore back office solutions aligned with long-term growth.

Turn Your Back Office Into a Growth Engine.

We enable global enterprises to operate with greater precision, speed, and efficiency by managing their most critical back-office functions. Our teams handle everything from data operations to compliance with accuracy and consistency at scale, freeing your organization to focus on strategy, innovation, and growth.

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How We Can Help

Nezda enhances operational performance by delivering dependable back-office support that elevates efficiency, ensures accuracy, and reinforces business continuity.

Data Management & Processing

End-to-end data entry, cleansing, and database management with guaranteed accuracy and SLA-driven performance. 

Document & Record Management

Secure digitization, indexing, and retrieval of business-critical documents.

Order & Transaction Processing

Real-time handling of orders, invoices, and claims with automation and human oversight.

Research & Analytics Support

Market and operational data research, insights, and reporting to drive better decisions.

Quality & Compliance Audits

Ensure every process meets internal and regulatory standards with measurable results. 

Why Choose Nezda

Your trusted outsourcing partner delivering smarter, faster, and scalable operations.
Back Office Outsourcing, Back Office Outsourcing In Philippines, Back Office Support, Global Outsourcing Partner, Nezda Global

Combining automation tools and skilled professionals for faster, error-free operations. 

Scale your team on-demand with dedicated or shared resource models. 

ISO-certified facilities and GDPR-compliant practices.

Strong delivery capability from the Philippines, Asia’s outsourcing capital.

How It Works

Back Office Outsourcing, Back Office Outsourcing In Philippines, Back Office Support, Global Outsourcing Partner, Nezda Global

Our Back Office Outsourcing service simplifies business operations by integrating technology, process excellence, and trained professionals.

We support industries such as healthcare, banking, retail, logistics, and tech by managing time-intensive functions like data entry, order processing, document management, and quality audits. 

Our teams operate 24/7 from our delivery centers in the Philippines, ensuring accuracy, security, and process optimization that reduces cost while improving turnaround time.

Back Office Outsourcing, Back Office Outsourcing In Philippines, Back Office Support, Global Outsourcing Partner, Nezda Global
Why It Matters
Back Office Outsourcing, Back Office Outsourcing In Philippines, Back Office Support, Global Outsourcing Partner, Nezda Global
Back Office Outsourcing, Back Office Outsourcing In Philippines, Back Office Support, Global Outsourcing Partner, Nezda Global
Back Office Outsourcing, Back Office Outsourcing In Philippines, Back Office Support, Global Outsourcing Partner, Nezda Global
Back Office Outsourcing, Back Office Outsourcing In Philippines, Back Office Support, Global Outsourcing Partner, Nezda Global

Why It Matters

Back office inefficiencies can cost organizations millions in lost productivity and data errors. 

By outsourcing to Nezda, you gain:

How Nezda Transformed Claims Processing Efficiency for a Leading US Healthcare Provider

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The Challenge

Fragmented healthcare back-office caused 3% monthly errors, 10-day close cycles, and compliance risks. Manual, inconsistent processes hurt margins and delivery.

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The Approach

Mapped workflows, removed redundancies, and applied RPA across AP/AR/GL. Centralized operations on one platform with governance and real-time reporting.

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The Solution

Automated 70% of reconciliations, standardized workflows, and centralized documents. Real-time dashboards and scalable training ensured consistent global operations.

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The Results

Manual errors fell 50%, monthly close cut from 10 to 4 days. Saved $1.2M OPEX annually with zero audit findings and faster regional onboarding.

Your Needs, Our Expertise

01
Customer Service
Customer Service
Our Customer Service Outsourcing helps brands build loyal relationships through responsive, empathetic, and multi-channel support. From voice and chat to social and email, we deliver customer happiness at scale; powered by technology, training, and trust.
02
Finance & Accounting
Finance & Accounting
Our Finance & Accounting Outsourcing empowers companies to manage books, payroll, and compliance with accuracy and control at a fraction of in-house costs. Our expert accountants and automation tools keep your finances clean, compliant, and future-ready.
03
Virtual Assistant
Virtual Assistant
Our Virtual Assistant (VA) Outsourcing gives you skilled, reliable, and trained professionals who handle your administrative, creative, and operational tasks, so you can focus on growth, leadership, and innovation.
04
Managed- It Support
Managed- It Support
We help organizations run sharper and scale faster by taking charge of their most critical IT operations. From infrastructure management to security and support, our teams deliver precision, uptime, and resilience at enterprise scale, giving you the freedom to focus on strategy, innovation, and growth

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f.a.q's

Your Questions, Our Answers

How does outsourcing back-office functions help my business?

Outsourcing reduces overhead costs, improves process speed and accuracy, and frees your in-house teams to focus on strategy, customer experience, and revenue generation while we handle operational efficiency.

Can Nezda support both short-term and long-term outsourcing needs?

Yes. We offer flexible engagement models from short-term process transitions to dedicated long-term delivery teams that scale as your business grows.

What tools and technologies does Nezda use for automation and reporting?

We integrate RPA tools, OCR systems, AI-driven quality checks, and analytics dashboards to improve accuracy, speed, and visibility in every workflow.

How do you measure performance and ensure quality?

Every process runs under Service Level Agreements (SLAs) with clear metrics on turnaround time, accuracy, and efficiency. Regular audits and performance reviews ensure continuous improvement.

Transform Your Operations. Empower Your Growth.

Focus on strategy while Nezda powers your back-office efficiency. From data to delivery, we handle the details that keep your business moving.

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