Risk & Quality Assurance Analyst

 

  • Critical Skills: Auditing
  • Location:  Ortigas, Pasig
  • Salary: Php 26,000 – Php 28,000

     

     

Job Description

The R&Q Analyst performs independent review of work requests in the nature of quality control and provides feedback in accordance with Service Delivery Center’s User Guide instructions. The role will combine elements of documenting and reporting the results of R&Q review, monitoring the feedback received from Project Management Office (PMO) and Engagement teams on a regular basis and providing timely updates to management. Likewise, the R&Q Analyst will participate in quality improvement programs and contribute heavily in areas related to continuous process improvement.

  • Conduct R&Q review of work requests on a sampling basis and document adverse feedback received from Engagement Teams
  • Perform monthly operational compliance checks
  • Identify process improvements based on trends from previous R&Q reviews
  • Discuss issues found with the Delivery Team on a regular and targeted reviews
  • Prepare R&Q report

QUALIFICATIONS

  • Must be a graduate of Accounting, Commerce, or relevant course
  • Professional certification such as CPA or equivalent will be advantageous
  • At least 1-2 years work experience in Audit
  • Superior working knowledge of MS Office, PPT, Alteryx & UI Path
  • Attention to detail
  • Critical thinking and analysis

Send your resume to christian.cruz@nezdaglobal.com

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