Automation BOT Operations

Nezda Global is at the forefront of digital transformation, providing cutting-edge AI automation services that empower businesses to optimize efficiency, reduce manual workloads, and accelerate operational excellence. Through innovative bot model outsourcing, the company enables organizations to deploy intelligent virtual assistants and automated workflows tailored to specific industry needs, ensuring seamless task management and error-free execution. Leveraging its expertise in build operate transfer outsourcing, Nezda Global designs, implements, and manages automation solutions that can be gradually transferred to client teams, offering flexibility and long-term operational control. The company’s proficiency in finance process automation helps enterprises streamline accounting, payroll, and reconciliation processes, minimizing human error while enhancing compliance and reporting accuracy.

ecommerce automation services

Nezda delivers comprehensive ecommerce automation services, enabling online retailers to manage inventory, order processing, customer support, and data analytics more efficiently, driving improved customer experiences and profitability. Recognized as a leader in robotic process automation Philippines, Nezda Global combines advanced technology with domain expertise to transform repetitive, rule-based processes into fully automated systems. By integrating intelligent bots, scalable frameworks, and robust monitoring, the company empowers businesses to achieve faster turnaround times, operational agility, and sustainable growth, making it the preferred partner for organizations aiming to embrace the future of automation.

Automate Workflows.
Build Global Ops.
Own the Future.

Hybrid AI-human delivery helps you scale faster, reduce costs, and de-risk global expansion.
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Where Automation Meets Global Workforce Strategy

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Nezda enables enterprises and growth-stage companies to streamline operations by combining offshore teams with automation layers under a unique BOT (Build-Operate-Transfer) model.
Whether your goal is to automate repetitive tasks, reduce delivery costs, or eventually own your offshore team, our Automation + BOT Ops model gives you the infrastructure, staffing, and transition pathway, all under one umbrella.

Smart Delivery Systems, Not Just Staffing

1. BOT Model (Build-Operate-Transfer):

• Build your offshore team in the Philippines or India
• Operate under Nezda’s infrastructure, compliance, and management
• Transfer to you when you’re ready, fully turnkey

2. Automation-Enhanced Processes:

• RPA bots for repetitive, rules-based workflows

• AI/ML-powered data processing and tagging
• Human-in-the-loop systems to ensure accuracy

3. Managed Hybrid Pods:

• Teams combining humans + bots
• Designed to achieve KPIs faster and at lower cost
• Continuous improvement loop for automation coverage expansion
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Automate. Operate. Then Own.

US Healthcare Client
Automated claims validation + offshore team for prior authorization and billing

eCommerce Aggregator
BOT for catalog management and onboarding 3,000 SKUs/week

Banking BPO
RPA bots processing loan applications, with human QA for edge cases

AI Startup
BOT operation of annotation and tagging workforce, later transferred in-house

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A Better Way to Scale Globally

Presence in 7 countries, ready to deploy

• In-house automation, RPA, and AI experts

BOT framework for enterprises seeking long-term ownership

ISO, HIPAA, GDPR-compliant infrastructure

• Real-time dashboards, QA layers, SLA tracking built in

Automation is no longer optional. Nezda helps you build intelligent, self-improving operations that can eventually become your own.

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Flexible Options for Every Enterprise

Automation Advisory Only

Hybrid Pods (Human + Bot)

BOT Setup with 12–24 Month Transfer Option

Automation First, Staffing as Needed

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Sample Roles + Tasks for Automation

Healthcare RCM

→ PH RNs handling reviews

→ Claims scraping, CPT validation

eCommerce Ops

→ VAs updating listings

→ Auto-tagging, duplicate checks

Finance BPO

→ Reconciliation QA

→ Invoice parsing, AR follow-up

Support Operations

→ Live chat escalation

→ Ticket routing, canned replies

Reduce Cost. Increase Speed.
Own the Ops.

Let’s build your future-ready offshore operations, enhanced with AI and automation, structured for ownership.