The next level
BPO
What We Deliver
• HIPAA-compliant operations ensuring data security and confidentiality
Domain-Aligned BPO for Better Outcomes
Global Delivery. Local Intelligence.
• Delivery hubs in the Philippines, India, LATAM, and Africa
• Rigorously trained by in-house L&D programs
• Real-time dashboards with SLA & QA monitoring
Reduce Workload. Improve Speed
We integrate intelligent automation and RPA tools across the BPO value chain. enabling:
• Lower TAT and improved SLA compliance
Built for Flexibility
• Pilot Projects with 4–12 Week Ramp-Up
Sample Use Cases
US Hospital Group
→ RCM + Prior Authorization
→ 50% faster claims cycle
Shopify Brand
→ Customer Support + Returns
→ 24/7 coverage, +18% CSAT
Real Estate Team
→ Listing Management + Inquiries
→ Doubled listings with the same team
Bank
→ KYC Processing
→ 99.2% accuracy via RPA + human QA
From Agility to Automation,
The BPO Partner
Built for Tomorrow.
From rapid scaling to long-term transformation, Nezda has mastered process optimization across industries and geographies.