Lead Associates (Quality – USRN)

Nezda Technologies Inc. is hiring for Lead Associates (Quality – USRN).

💰 Salary: P 50,000

Job Summary:
✅ Responsible for the entire quality assurance process.
✅ Ensure correctness and completeness of cases & compliance with applicable regulatory requirements.
✅ Reporting and tracking on accuracy SLAs and KPIs.
✅ Conduct quality assurance training as per need & facilitate or participate in weekly/monthly calibration sessions.
✅ Escalate patterns of serious performance issues as necessary.

Job Type: Full Time
Job Location: Alabang

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