Technical Service Representative (Telco)

Nezda Technologies Inc. is currently hiring for Technical Service Representative (Telco).

đź’° Salary: P 30,000 package.
đź“ŤLocation: Ortigas, Pasig

Qualifications:
âś… Generic BPO profiles and Telco experience.
âś… At least 1 year minimum experience.
âś… Undergraduate is okay, open to HS Graduate (old curriculum).
âś… Should be okay to report onsite fully during training (4-6 months); Eligible for hybrid set-up once endorsed to production.

Job Responsibilities:
đź“Ś Support our Australian Internet and home phone customers by troubleshooting technical issues with home internet setup, Wi-Fi, and speed and resolve technical support queries via telephone.
đź“Ś Provide excellent customer service.
đź“Ś Diagnose and escalate faults.

Job Type: Full Time
Job Location: Ortigas

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