Nezda Technologies Inc. is currently hiring for Technical Support Representative (Telco).
💰 Salary: P 30,000 with P 20,000 sign on bonus
📌 Work Set up: Hybrid
Qualifications:
✅ 6 to12 months Telecommunications BPO/Call Center experience is preferred.
✅ Candidate must possess at least a High School Diploma, Vocational Diploma / Host Certificate; Graduate of any 2 or 4-year course is favorable.
✅ 2 years’ worth of units/subjects in Computer Science, Computer Engineering or relevant discipline is an advantage.
✅ Experience with telecommunications or mobile or computer network account supporting copper, cable or fiber internet technologies is an advantage.
✅ Must be amenable to do training onsite and open for Hybrid Set-up.
Job Description:
👉 Support our Australian Internet and home phone customers by troubleshooting technical issues with home internet setup, Wi-Fi and speed and resolve technical support queries via telephone.
👉 Diagnose and escalate faults.
👉 Provide excellent customer service.